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AI search is changing ecommerce forever

Photo by Igor Omilaev, Unsplash · source ↗

Online retailers are still publishing catalogues and product pages designed for an earlier version of search, where shoppers typed six-word queries and picked from a page of blue links. That format no longer matches how people find products through AI assistants, which answer with a recommendation rather than a list of links.

Lucas Tieleman of Optiversal made the argument in a conversation about how AI search is reshaping ecommerce. The shift puts pressure on retailers to structure product data so AI systems can read, cite and recommend it.

Reported by MarTech ↗

Topics: Citations, AI Overviews

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